Subscription Frequently Asked Questions
How do I sign up for a subscription?
To start a subscription, simply go to the ReMind shop page and select the “Subscribe & Save” option before adding either the 3-month or 6-month subscription plan to your cart. Follow the checkout steps to complete your order. You’ll automatically receive ReMind every 3 or 6 months, with built-in savings and free delivery.
What subscription options are available?
We offer a 3-month and a 6-month ReMind subscription plan. That means you’ll receive a new supply every 3 or 6 months – helping you stay consistent while saving time and money.
How does the subscription work?
Once you purchase your subscription, ReMind is delivered automatically every 3 or 6 months – no need to reorder. You’ll be charged before each shipment, and you’ll receive an email reminder in advance. You can pause, cancel, or change your subscription at any time through your online account.
Is there a discount for subscribing?
Yes – subscribers save 10% on the 3-month plan and 20% on the 6-month plan compared to standard one-time pricing.
You’ll also enjoy free delivery on all subscription orders:
- Within Ireland via An Post Express
- Within the EU via An Post
Can I buy ReMind without a subscription?
Absolutely. You can still purchase ReMind as a one-time purchase. However, please note:
- A €5 flat-rate shipping fee applies to one-time purchases within Ireland
- A €15 flat-rate shipping fee applies to one-time purchases within the EU
- For delivery outside the EU, please see our Delivery Info page for full details and rates
What happens if my payment fails?
If your payment doesn’t go through, we’ll send you an email to update your details. We’ll retry the payment shortly afterward, but your subscription will be paused until it’s successfully processed.
How do I update my payment details?
Log in to your account and go to Manage my Subscription. There, you can update or change your payment method at any time.
Need help? Email info@remind.eu or call +353 51 271010.
Can I pause or skip a delivery?
Yes – you’re in control. You can pause or reschedule deliveries anytime via your account. Please make any changes at least 5 days before your next renewal date.
Can I use a discount code on my subscription?
Discount codes only apply to one-off purchases. Subscription orders already include ongoing exclusive savings and free delivery.
Can I add other products to my subscription delivery?
Yes! You can add or remove products by logging into your account and updating your subscription. Make any changes before your next shipment is processed.
Need help? Our customer care team is here to assist.
If I cancel my subscription, will I still receive my last order?
Yes – any orders already billed will still be processed and shipped. Your cancellation will take effect before the next billing cycle.
What’s the delivery policy?
Ireland:
- Subscription orders – Free An Post Express delivery
- One-time orders – €5 flat-rate shipping
EU countries:
- Subscription orders – Free delivery
- One-time orders – €15 flat-rate shipping
Non-EU countries:
- Please refer to our Delivery Info page for international rates and shipping times
When will I be charged?
Subscriptions: You’re charged when you place your first order, then automatically before each 3- or 6-month renewal
One-time purchases: Payment is processed immediately at checkout